Digital Intern - Post Graduate - Social Media Community Management

Location(s): Atlanta (preferred), Dallas, Athens 

Are you looking to join a hungry and humble team of thinkers, creators, and achievers? You’ve come to the right place.  Jackson Spalding is an award-winning PR and marketing agency that helps brands stand out to move those who matter most.  Fiercely creative and strategic, we work alongside our clients to help them connect with their audience and reach their goals. Jackson Spalding was built on the principle that there had to be a better way to run an agency. That means that we stay curious, have an open mind, and ask questions to make sure we consistently achieve excellence with integrity.  

ABOUT THE ROLE 

Jackson Spalding is seeking an enthusiastic digital intern to work with a nationally recognized QSR client on social media community management.  

You will move quickly through the learn-practice-do model with the following: 

• Participate in audience engagement and inbound conversations on various social media channels 

• Attract, delight and convert our audience into brand advocates and customers for our clients; and  

• Experiment, innovate and optimize with social media tools and channel features.  

ABOUT JACKSON SPALDING 

Jackson Spalding is a public relations and marketing agency that helps brands break through to earn measurable audience attention, affinity and action. Our approach integrates PR and marketing, which means we work with our clients to grow both reputation and revenue. Jackson Spalding was founded in 1995 with a vision to be the most trusted and respected agency in the industry and is proudly independently owned. With offices located in Atlanta, Dallas, Los Angeles and Athens, Ga., Jackson Spalding’s clients include household brands like Chick-fil-A, The Coca-Cola Company, Delta Air Lines, Google, L.L. Bean, Orkin and Primrose Schools, among others. Jackson Spalding was recognized as one of the best PR agencies in America by Forbes in 2023, has been featured on Best Places to Work lists, and has earned awards ranging from the SABREs to ADDYs. 

WHAT CAN I EXPECT DURING A JS INTERNSHIP?  

Internships at Jackson Spalding are a great opportunity for recent graduates to gain valuable experience in an agency environment. We look for friendly go-getters (interns and full-time employees) who possess the five Cs: character, class, confidence, chemistry and competency. We also look for interns who are self-starters with a passion for communications, advertising and marketing who are committed to continuous learning to grow their professional experience. 

Interns will experience the daily rhythm of agency client work. JS interns work side-by-side with our professional team, attend client meetings and are responsible for projects that are assigned according to their level of experience and skill set. Internships are paid, typically three to six months in length, and may lead to full-time employment.  We work a hybrid schedule - 3 days in office and 2 days remote.

RESPONSIBILITIES:  

• Participating on national account team(s) with a fun, fast paced, always-on dynamic 

• Creating top-notch customer experiences through social media   

• Managing community engagement for various brands' social channels  

• Participating in brainstorming and planning sessions  

• Engaging in active day-to-day client work and project support  

EDUCATION 

• B.A. or B.S. degree in communications, marketing, digital advertising or related field 

INTERNSHIP REQUIREMENTS/PREFERENCES:  

• Excellent writing skills

• Resourcefulness, attention to detail and strong organizational skills 

• Basic time, budget, and project management skills with a preference for Asana skillsets 

• Technical skills include mid to high-level knowledge of Microsoft Office software including PowerPoint, Excel and Word

• Social media community engagement and platform management experience preferred – experience with Sprinklr is a plus  

• Knowledge of social media metrics and reporting preferred
• Proficiency with writing in English and Spanish preferred
   

At Jackson Spalding, we embrace and celebrate our differences. They are what inspire, unite, and motivate us to strive for a better way. In alignment with our purpose to cultivate meaningful relationships rooted in mutual respect, we are dedicated to fostering a sense of belonging throughout our agency. Jackson Spalding is proud to be an equal opportunity employer. We do not discriminate in any aspect of employment against any person on account of race, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.